Privacy Policy — Biopelabs (Main Website & E-commerce)
Last updated: July 22, 2026
This Privacy Policy explains how Biopelabs (“Biopelabs,” “we,” “us,” or “our”) collects, uses, stores, and shares information when you visit, interact with, or make a purchase through biopelabs.com (the “Site”), including our WooCommerce store features.
By accessing or using the Site, you acknowledge that you have read and agree to this Privacy Policy.
1) Who We Are
The Site is owned and operated by Biopelabs (United States).
For privacy questions or requests, contact:
🌐 biopelabs.com
2) What the Site Does
Biopelabs operates an online store and informational website for products intended for research and laboratory use.
The Site enables visitors to:
- browse products and educational content;
- contact our team;
- place orders through our WooCommerce checkout;
- complete purchases using USDT (Tether) on the TRON (TRC20) blockchain network;
- receive transactional communications related to their orders.
The Site does not process credit card, bank transfer, or PIX payments. Cryptocurrency payments are accepted exclusively in USDT on the TRON (TRC20) network unless expressly stated otherwise.
3) Information We Collect
We collect information in the following categories.
3.1 Information You Provide
When you use the Site, you may provide:
- Name;
- Email address;
- Telephone or WhatsApp number (if provided);
- Billing and shipping information;
- Order details;
- Researcher information (where applicable);
- Customer support communications.
If account registration is enabled, your password is stored using secure one-way hashing mechanisms and is never stored in plain text.
3.2 Payment Information (USDT – TRON/TRC20)
Biopelabs accepts payments exclusively in USDT (Tether) on the TRON (TRC20) network.
To verify and reconcile cryptocurrency payments, we may process information such as:
- payment confirmation status;
- blockchain transaction hash (TXID);
- sending wallet address;
- receiving wallet address;
- transaction timestamp;
- transferred amount;
- order reference associated with the transaction.
We do not collect, store, or have access to private keys, wallet seed phrases, or credentials required to control your cryptocurrency wallet.
Customers are solely responsible for ensuring that payments are sent using the correct cryptocurrency (USDT) and the correct blockchain network (TRON / TRC20).
Payments submitted through unsupported networks or incompatible assets may not be recoverable.
3.3 Automatically Collected Information
Like most websites, we may automatically collect technical and usage information, including:
- IP address;
- browser type and version;
- operating system;
- device type;
- access date and time;
- visited pages;
- referring URL;
- approximate geographic location inferred from IP.
This information is used for:
- security;
- fraud prevention;
- diagnostics;
- performance optimization.
3.4 Cookies & Similar Technologies
We use cookies and similar technologies for:
- essential website functionality;
- WooCommerce shopping cart and checkout;
- remembering preferences;
- analytics;
- marketing and advertising.
Where required by applicable law, cookie consent preferences will be presented before non-essential cookies are activated.
Users may also control cookies through their browser settings, although disabling certain cookies may affect the functionality of the Site.
4) How We Use Your Information
We use collected information to:
- operate the website and WooCommerce store;
- process and fulfill orders;
- verify cryptocurrency payments;
- provide payment instructions;
- communicate order updates;
- provide customer support;
- prevent fraud and abuse;
- improve website functionality;
- comply with legal and accounting obligations;
- perform analytics and marketing activities where permitted.
We do not sell personal information.
5) Cryptocurrency Payments
Because cryptocurrency transactions are processed on a public blockchain, certain transaction data (such as wallet addresses, transaction hashes, timestamps, and transferred amounts) may become permanently recorded on the blockchain and therefore cannot be modified or deleted by Biopelabs.
Biopelabs only processes blockchain-related information to the extent reasonably necessary to:
- identify incoming payments;
- reconcile transactions with customer orders;
- investigate payment issues;
- maintain accounting and operational records.
The handling of blockchain data does not provide Biopelabs with access to your wallet, digital assets, or private credentials.
6) Legal Bases for Processing
Depending on your jurisdiction, we process personal information based on one or more of the following legal grounds:
- performance of a contract;
- legitimate business interests;
- consent (where applicable);
- compliance with legal obligations.
7) How We Share Information
We may share information with trusted service providers as necessary to operate the Site, including:
- hosting providers;
- infrastructure providers;
- WooCommerce and WordPress service providers;
- logistics and shipping partners;
- email service providers;
- analytics providers;
- marketing partners (where consent has been obtained).
Because payments are made directly on the TRON blockchain, payment verification may involve publicly available blockchain information solely for transaction reconciliation purposes.
We may also disclose information when required by applicable law or to protect the rights, property, and safety of Biopelabs, our customers, or others.
8) International Visitors & Cross-Border Processing
If you access the Site from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.
By using the Site, you acknowledge that international data transfers may occur.
9) Data Retention
We retain personal information only for as long as reasonably necessary to:
- fulfill orders;
- provide customer support;
- comply with legal obligations;
- maintain accounting records;
- resolve disputes;
- enforce our agreements.
When appropriate, information is securely deleted or anonymized.
10) Security
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no method of internet transmission, electronic storage, or blockchain interaction can be guaranteed to be completely secure.
Users remain responsible for protecting the credentials associated with their own cryptocurrency wallets.
11) Your Rights & Choices
Depending on applicable law, you may have the right to:
- request access to your personal information;
- request correction;
- request deletion where legally permitted;
- object to certain processing activities;
- withdraw consent where processing is based on consent;
- opt out of marketing communications.
Requests may be submitted to:
Identity verification may be required before fulfilling certain requests.
Marketing Emails
Marketing communications may be unsubscribed from at any time using the unsubscribe link included in the email.
Transactional communications relating to purchases may still be sent when necessary.
Cookies
Cookie preferences may be managed through our cookie consent banner (where available) and through your browser settings.
12) Third-Party Links
The Site may contain links to third-party websites.
Biopelabs is not responsible for the privacy practices of external websites.
Users should review the privacy policies of those websites independently.
13) Children’s Privacy
The Site is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If you believe that a child has submitted personal information to us, please contact us so appropriate action can be taken.
14) Changes to This Privacy Policy
We may update this Privacy Policy periodically.
The updated version will be published on this page together with a revised “Last updated” date.
Continued use of the Site following any changes constitutes acceptance of the updated Privacy Policy.
15) Contact Us
For privacy questions, requests, or concerns:
🌐 biopelabs.com
